A 10-part series broken up over 5 weeks, I’ve been hooked watching the 4 episodes so far. The footage and the stories have been incredible.
So what does this have to do with hospitality?
I started my hospitality career working at the front desk. One aspect of the job is giving out directions–restaurants, shopping, and entertainment. Guests look for ways to make the best of their visits.
Sometimes they arrive at the wrong hotel and you have to give them directions. No problem right?
Usually. But occasionally not so easy.
Dennis Rodman appeared in episode 3. He perfectly explained what it’s like to give directions in downtown Indianapolis.